It is hard to guarantee live chat support to your visitors with a support team round the clock. But, a smart chatbot can offer 24 hours a day, 365 days a year prioritizing customer support over everything. An added advantage is its human-like behavior and instant responses that connect with the human.

Chatbot is the new way to survey and the only way. Conduct surveys by driving conversational interactions with customers via providing a better experience and significantly recording higher response rates. It also helps free up the customer service team from complex cases saving their time and effort.