LokiBots' chatbot has been instrumental for our mobile app's global success. It seamlessly handles 1st level customer support in over 20 languages across 43 countries. LokiBots' chatbot has not only improved our user experience but also significantly reduced the workload on our support team. Its adaptability, quick responses, and friendly tone have left our users delighted, resulting in increased customer satisfaction scores and a dramatic drop in support tickets. LokiBots has become an invaluable part of our customer support strategy, allowing us to provide exceptional service worldwide and transform the way we engage with our users.

The Bot technology that LokiBots introduced to us made so many things easier and more efficient. The intelligent automation that it brings makes it easy to minimise time spent on repetitive tasks. The whole experience we had with LokiBots was very professional and systematic and they were extremely helpful and supportive all through the process. The team at LokiBots is very proactive and customized everything as per our requirements. It was a great experience and I would definitely recommend LokiBots to anyone who has a bunch of tasks that are being done manually, are repetitive in nature and time-consuming for the business. It also reads through given data and has helped sift out specific fields that we required to be extracted. Definitely a game changer in the space of technology and automation!

LokiBots has provided valuable assistance to our finance team by automating debtor processes, generating, and distributing automated outstanding reports to account managers, and triggering bulk reminder emails to clients. By using LokiBots, we have been able to save time, improve productivity and reduce the potential for human errors, resulting in more efficient and accurate financial operations.

At the HR Shared Services Centre of L&T, our vision is to become the “Centre of Excellence” at the “heart” of the Employee Life Cycle consistently delivering “world class” service and thereby creating sustainable value & impact to our employees and organization at large. This can be achieved only by streamlining processes and eradicating non value adding activities thru the adoption of artificial intelligence and robotics. LokiBots has been our integral partner in our automation journey over the last few years and we intend to continue this partnership as we centralize complete HR Operations for L&T.